Welcome to STS Aviation Group‘s corporate newsletter. Today, we’re going to talk about the things that separate us from the competition; what makes our company unique.
We have seven quality articles for you to enjoy, so sit back, relax and have fun. If questions arise throughout, each author’s byline is linked to their STS email address, and we invite you to reach out at any time. Thanks so much for joining us, and we hope to see you again soon!
STS Aviation Group Solves Customer Pains
By P.J. Anson — CEO, STS Aviation Group
Whenever someone from STS makes a trip to visit a customer, they are required to complete a Trip Report. This report communicates to the rest of our staff who was visited, what topics were discussed and what future opportunities we can expect. The last question on the trip report is a requirement to be filled out on each and every visit, and that question is “What is the customer’s current PAIN?”
It may seem like a funny question, but it’s the answer that tends to draw the most focus from our staff. Here’s why…
The question identifies an issue the customer feels is limiting their ability to be more successful. In addition, the answer often unearths a great opportunity for STS by allowing us to offer products and services designed to help them solve that pain.
We have become very good at solving our customers’ pains. I would even go as far as to say that some companies we work with are now proactively bringing their pains to us. This has been, and will continue to be, a great source of growth for all of us at STS. We are proud to be able to work outside of the box and offer proactive solutions that our competition may not be willing to supply.
Customers remember when someone goes above and beyond for them. They remember when a partner is willing to help out with some less-than-desirable tasks in order to make positive things happen. STS’ willingness to do just that, to pay it forward, so to speak, and this just might be our most successful strategy when it comes to growing our organization.
So, the next time someone from STS is visiting you, listen for the question “What is your biggest pain right now?” Then, let’s work together to solve it!
STS Works With Clients Every Step of the Way
By Tamsin Brosche — Director of Client Services, STS Aviation Group
STS Aviation Group specializes in turnkey solutions for our customers. From aviation staffing to aircraft component sales and distribution, we offer comprehensive aerospace industry services that are specifically designed to keep you and your team flying.
Now before I set out to write this article, I was asked what about STS Client Services sets us apart? A thousand things jumped into my mind, but after careful consideration, I elected to focus on the following…
STS’ Client Services and Business Development teams always meet with our partners in person to game plan on how we can get the job done both thoroughly and quickly. This is important. Why? Because it allows us to form human relationships with our clients and, in turn, we’re able to create custom solutions to solve a client’s current pains and measure the success of our objectives every step of the way.
When working on staffing initiatives, for example, we first do everything we can to understand exactly what type of talent they are looking for. Without this, we can’t find and hire the best, so we establish open lines of communication with each client in an effort to do just that. When we know what our client’s exact needs are, our teams will then utilize numerous online resources in conjunction with proprietary software to not only find exceptional candidates, but to hire those candidates and manage their contract from start to finish.
As you know, staffing throughout the aerospace industry is very competitive, and that is why it’s so important to both understand the needs of our clients and utilize multiple resources to recruit. Having our hands in different areas of the aviation world gives STS a leg up by helping us fill positions with undiscovered talent. We view our relationships with clients as partnerships, and STS AeroStaff Services is invested in growth and success by locating, and hiring, only top-notch talent to join our clients’ workforce.
STS AeroStaff Services Cares About its Mechanics
By Brian Boje — Senior Director of Recruiting, STS AeroStaff Services
STS is one of the most experienced and respected companies in the business when it comes to hiring Aircraft Mechanics. We have been around for a long time, and anyone who works as a contractor in the aviation industry knows the STS name / brand.
For more than 30 years, even when we employed only a handful of Recruiters, mechanics trusted STS to help them find good, stable jobs across the United States.
A lot of work goes in on the back end to make sure each and every Aircraft Mechanic we hire is happy where he / she is placed and with whom they are working with. In addition, STS also provides Mechanics a variety of perks alongside cash advances and generous paid vacations. And while many staffing companies do not go the extra mile for their Mechanics, STS always has, and this is something we really pride ourselves on.
My name is Brian Boje, and I am the Senior Director of Recruiting at STS AeroStaff Services. Before you go, thanks so much for taking the time today, and feel free to view all of our available openings right now on our brand new Aviation Jobs Board!
STS Creates Viable Career Opportunities for Aerospace Engineers
By Rachel Hood — Manager of Technical Recruiting, STS AeroStaff Services
STS has been operating within the aviation staffing industry for 30 years, and that means we have the knowledge, experience and resources our clients require when it comes to hiring, and managing, the best aerospace engineering contractors in the country. As for what separates us from the competition? That’s simple…
In addition to caring about each and every person under our employ, we offer engineering contractors some pretty amazing benefits. For example, each Engineer we both hire and manage enjoys generous holiday and vacation pay, competitive family medical and dental insurance, long-term and short-term disability benefits, and more. We offer wage advances if help is needed and signing bonuses to those who qualify. We provide opportunities for advancement, new contracts when old ones expire, and our teams are always trying to find you the next great career opportunity. In short, we work hard to ensure that our people are taken care of and that they understand how much we value and appreciate their commitment and dedication.
We do these things not because we are told to, but because it’s the right thing to do. This mentality has become an everyday mantra of sorts, and it is part of the reason we spend so much time seeking out, and training, exceptional Recruiters; people who take pride in putting other people to work. Every Recruiter and Recruiting Coordinator on our team is willing to go above and beyond to help candidates. They treat each of them like human beings, and they care about their professional wants, desires and needs.
Other aerospace staffing agencies won’t follow up with a candidate once they’ve been submitted for a position, and if they do, it tends to happen only if that candidate has been approved. At STS, we take the time to follow up even if the client has expressed that they aren’t interested in a candidate, and we do this because we care. No one wants to apply for a job only to be left hanging, and that’s why we will always call you back! In addition, we will never stop pushing our clients for feedback, so even if a candidate gets rejected for a particular role, we’ll share with them some valuable insight so they can learn and grow in both a professional and personal capacity.
So, what makes STS different? Again, that’s simple. We care; not only about the clients we serve but also about the people we depend on to help those clients stay profitable and stay flying!
STS Component Solutions Evolves to Become Global Powerhouse
By Tom Covella — Group President, STS Component Solutions
When you think of Corporate taglines that are used as marketing initiatives, there’s always the question of whether or not that tag line is a true representation of the organization. In the case of STS Component Solutions, I could not imagine a better fit than “Solutions To Keep You Flying.”
For all of us at STS Component Solutions, our tag is also our organizational mantra. Our team prides itself on being a market pioneer in the aviation industry, and our proven track record for success has been driven by the pursuit to establish value-driven solutions for all of our customers and business partners.
When you look at what we have achieved over the past eight years as an organization, not only is the company’s growth and expansion an amazing accomplishment, but the amount of services that we now offer is a direct result of our company embodying its tagline.
STS Component Solutions’ success started with a strong foundation. When we began, we had eleven employees that supported the Surplus Sales and OEM Distribution business. We then expanded into OEM / MRO Programs, OEM PSA Support (B787 & EJET2) and Warranty Administration.
In 2012, the company expanded again, only this time into commercial engines and, more recently, into Aero Derivatives/Ground Power. In 2017, we will launch a Field Services Team that will provide Ground Power Operators with on-site support and services being delivered to our customers.
Now, as we listened to the pains of our customers and recognized the trends in Supplier Consolidation, we formed a Programs Team in 2015 and developed several VMI programs and Inventory Reclamation projects that provided on-site inventory solutions focused on a streamlined approach to top inventory optimization and the reduction of touch time for all of our customers. The Program Services Team then evolved and developed BER Management Programs that have produced extreme cost-savings on BER and scrap; in addition to creating initiatives for repair development.
In 2016, STS Component Solutions launched some kitting projects that have been very successful; projects that soon evolved into additional kitting programs that are now in place.
As we look at this evolution of our capabilities and services, it is also important to recognize that, during this same time, we also launched four new Inventory locations in three major continents to support the demands of numerous world regions. Additionally, we opened eight international offices in Europe, South America, Asia Pacific and North America.
So, as I sit back and look at the evolution of STS Component Solutions, one thing is very apparent. We are constantly evolving, and no grass ever grows under our feet. In addition, we are constantly looking at new opportunities to provide tailored solutions to our global customer base.
Given all of this growth and expansion, the most important factor that makes STS Component Solutions who and what we are is its people. The passion and commitment our team brings to the market every day of the year is what truly separates us from our peers. It allows us to march to our mantra and ensure that we are providing cost-effective “Solutions To Keep You Flying.”
Cost-Effective Aerospace Engineering Services by STS
By Randy Steenholdt — Sr. Vice President of Engineering, STS Engineering Solutions
Plain and simple, STS Engineering Solutions prides itself in providing prompt, creative, and cost-effective engineering support in lieu of our competition and OEMs. With a tangible cost-per-minute loss sustained when a commercial aircraft is out of revenue service, time is of the essence. STS Engineering Solutions has a proven track record of providing 24/7 prompt and creative engineering support to minimize out-of-revenue cost in strict compliance with all Federal Aviation Regulations (FARs).
This industry-leading response time is equally important in the heavy check environment as well. By reducing the repair scope and/or negating the requirement for a repair (based on certification analysis), the resultant reduction to mechanic labor hours provides a direct correlation to reduced days out of service. Whereas our competition may take hours or days, STSES measures our response time in minutes.
Equally important to response time is cost. STS Engineering Solutions has established a consistent fee for Minor Repairs, Major Repairs (requiring 8110-3), and Damage Tolerance Analysis (DTA). From a business perspective, this allows our valued customers to budget at quarterly, or annual, intervals based on average usage per month. Additionally, for MROs, this standard fee allows for consistent estimates to their customers for STS’ engineering support. Understanding the industry need for 24/7 engineering support on an urgent basis, STS Engineering Solutions does not charge a premium for AOG events. We treat every project as an AOG event in an effort to minimize out-of-service time.
Additionally, STS Engineering Solutions is adept at accomplishing Major Alterations, PMAs, and STCs. Our team of Design and Stress Engineers are versed in any fleet (rotorcraft and fixed wing) and cover all disciplines (structures, electrical/avionics, systems, power plant, interiors, and composites). Lastly, we can place temporary Contract Engineers/Technical Specialists at your facility to address peak workload times and/or supplement your engineering organization with highly experienced specialists.
In all cases, STSES stands ready to support your engineering needs! Have questions? We encourage you to contact us at any time discuss your company’s aerospace engineering requirements.
STS Line Maintenance Looks Forward to Sunny Skies
By Bill Wagner — Vice President / Technical Operations at STS Line Maintenance
Back in the day, line maintenance work was a necessary evil that air carriers were required to have in order to keep their daily operations moving. As deregulation took a firm hold on the industry, it started to contract out various portions of its internal operations to make their businesses more fiscally efficient. Services like aircraft catering, aircraft cleaning and major aircraft repair and overhaul, for example, were now being outsourced.
Line Maintenance work, however, was, and still is, the air carriers’ last bastion of non-contracted labor. The reason for this centers around the need to maintain control of daily operations. As recent history has shown, air carriers have been slowly, but steadily, releasing the tight grip they once held on their line maintenance service needs. This reduced grip is now allowing for more and more line maintenance work to be contracted out and performed by companies like ours.
As for what makes STS Line Maintenance (STSLM) the premier choice for this type of service? That’s a simple answer… our people! Starting with our highly experienced executive team and moving on down the line, everyone who works for STSLM is backed by a massive infrastructure you all know as STS Aviation Group. But the greatest thing that sets STS Line Maintenance apart from its competition is the unmatched dedication and commitment from its employees to complete all customer service requests both quickly and safely.
Line Maintenance services are necessary in and throughout the aviation industry. However, those services have fundamentally changed. When STS Line Maintenance first began, our vision was to be better than the premier air carriers’ own people, and our team members continue to work toward that end. Yes, we have more work to do now than ever before, but because of the commitment and dedication of our people, we will realize that vision, and shape the future of Line Maintenance Services throughout this country… and hopefully beyond.
STS is Now Hiring Airframe Design Engineers in Chino, California
Our client is seeking experienced Airframe Design Engineers to join their team. They desire well-rounded individuals for these positions; people with hands-on experience in airframe design and analysis. Apply now!
STS AeroStaff Services Launches New Aviation Jobs Board
It’s 2016, and today’s job seeker demands an online application experience that’s easy to navigate and even easier to use. People are no longer willing to spend 20 minutes regurgitating previous employment information into cumbersome online forms, and to be honest, who can blame them? Read more!
Hot Product: STS Component Solutions
Right now, we are offering special pricing on a brand new stock of ERJ windows from this amazing OEM supplier. Give us a call, or email the STS sales team today for an RFQ!