STS Client Services Builds Working Relationships that Matter

BD Article

As the Director of STS Client Services, my job is to make sure our recruitment teams utilize every hiring advantage available in order to meet the needs of our customers.

So far, in 2016, there has been a growing demand for Aircraft Mechanics, and that has kept us all very busy. Not only are new orders flying in, we’ve been working very hard to ensure that STS’ clients are able to hire the most adeptly qualified Aircraft Maintenance Technicians in the business. In order for that to happen, however, a lot of back-and-forth communication is required. 

In addition to acting as a liaison between our customers and recruiting departments, STS Client Services is responsible for coordinating hiring demands, as well as distributing resume feedback and candidate performance to our teams. But acting as a liaison between STS’ clients and its recruiting departments is just the beginning.

Most of my department’s time throughout the day involves following up with clients regarding the submitted candidates we’ve sent. This is done in an effort to move the hiring process along. That means we oversee all resume submittals, hires, terms, etc… and when more bodies are needed at a client location, it’s up to Client Services to ensure that we have the information required to get Aircraft Mechanics and Engineers on the ground and working.

Given the challenges we all face in today’s aerospace labor market, it’s crucial that we keep the lines of communication between STS and its customers open at all times. We operate in a fluid, ever-changing environment, and the professionals at STS Client Services are required to understand, implement and execute those changes without hesitation. When all things click together, the hiring process goes smoothly and without delay.

AT STS Client Services, we believe honesty, diligence and open communication are what make our scalable aviation recruitment programs so successful.

It’s a hectic hiring world out there, but we will always have your back and do everything in our power to make sure that our Aerospace Mechanics and Engineers show up to the job site excited, eager and ready to do amazing work.

Thank you so much for reading my article. If you have questions, I can be reached at Tamsin.Brosche@stsaerostaff.com

Tamsin Brosche

Tamsin Brosche is the Director of Client Services at STS Aviation. If you have questions or comments about her work, please send and email to: Tamsin.Brosche@stsaerostaff.com

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